NFoPP Level 2 Award in Introduction to Residential Property Management Practice

Get a head start on your career with our NFoPP Level 2 Award in Residential Property Management Practice workbook, learn the fundamentals of residential property management practice and prepare for your exams.

Studying with MOL provides an ideal introduction to residential property management, focusing on law, practice and customer care.

As a preferred supplier to National Federation of Property Professionals (NFoPP) our workbook is based on their syllabus and is the only workbook accredited by the awarding body.

To try a demo of our online support programme for this qualification, and see a sample of the study workbook visit and enter: 
Username: property
Password: property
For overview updates to the workbooks please see our addendums page

Please note that the name of the qualifications’ awarding body has changed. The National Federation of Property Professionals Awarding Body has rebranded. It is now known as Propertymark Qualifications. Nothing else has altered – they are the UK’s specialist awarding organisation offering industry recognised and regulated qualifications in property. The learning content, quality assurance and assessment of the qualifications and other services also remain unchanged.

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Course Details

The programme is open to all. You don’t need any previous qualifications and you don’t need to work in the property industry to enrol.
The qualification may be ideal for you if you:

  • would like to start a career as a residential lettings agent
  • would like to return to the property industry after a career break
  • work in another sector of the industry, e.g. estate agency, and would like to move into the residential lettings management sector
  • are a landlord

The award is made up of four units:

  • Unit 1 – health and safety, security, general law
  • Unit 2 – customer service within the property sector
  • Unit 3 – introduction to residential property letting practice
  • Unit 4 – introduction to residential property management practice

You’ll study the four units from our workbook. There are four final exams which you’ll take at one of the National Federation of Property Professionals (NFoPP) Awarding Body designated venues. The exams are 30 minute, multiple-choice papers.
Our workbooks are written exclusively for our programmes by our property industry experts. They’re written from a real life, practical point of view so you can apply the information directly to your workplace.

While there are other books covering technical award topics, ours bring everything together in one place. They’re more than just a programme workbook – they’re an essential guide for the property professional. After the programme, they’re yours for life, and they are the only technical award workbooks recognised by NFoPP.

We write the workbooks in a way that makes it easy for you to learn on the go. We break the information down into logical chunks and set out the learning objectives at the start of each unit, highlight key points and provide a final summary.

Each workbook unit relates to one of the final exams. We’ve included self-check questions so you can check your understanding of the material.
Would you like this programme with added support options? You may like to consider our Level 2 Elite Programme in Residential Letting and Property Management. 

When you’ve passed the four exams, you’ll gain a nationally recognised award qualification. You’ll then have the opportunity to become a member of ARLA (Association of Residential Letting Agents). You’ll also have the chance to enrol on our level 3 Technical Award in Residential Letting and Property Management and will already have completed unit 1 of the level 3 qualification.

Qualifications are awarded by the National Federation of Property Professionals (NFoPP). MOL is the preferred supplier of workbooks to NFoPP.

You can work through the material at your own pace until you’re ready to take your first exam. Once you take and pass an exam, you’ll need to pass all four exams within twelve months. The workbook costs £210 or £125 for members of NAEA, ICBA, ARLA, APIP or NAVA. NFOPP’s exam costs are:

  • All four units in one sitting - £125
  • Three units in one sitting - £100
  • Two units in one sitting - £80
  • One unit in one sitting - £50

For organisations who wish to purchase multiple hardcopy FULL study materials, the prices are discounted by 10% for a bulk purchase of 10 copies or more.

Call our programme enquiries team on 0345 203 2103 to request an application form.

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Please contact our programme enquiries team for our next start dates, & to find out how to enrol for this course.

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