Relevance was key for Michelle

Michelle Hazeldine

Michelle Hazeldine’s career was set on an upward trajectory, and after choosing MOL her prospects have really taken off.

In her role as National Learning and Development Co-ordinator for toy retail chain The Entertainer, Michelle needed to broaden her knowledge of learning and development practices and opted to study for the CIPD Level 3 Foundation Certificate in Learning and Development Practice .

Time was a critical element for the 42-year-old. With more than 100 stores nationwide, Michelle needed a course which would fit into her hectic work schedule, while still providing her with the knowledge she required. She said: “I liked the fact that it was one day per month, which gave me the chance to go away and think about what I’d learnt.”

Michelle added: “I liked the pace of the course. I never felt that I was cramming desperately to meet the next deadline – there was always plenty of time between projects to learn thoroughly.

“It was particularly useful to have access to online resources from MOL and The Manchester College . My tutor also gave me extra information to help cement the learning. I found that very reassuring.”

The knowledge gained on her course has allowed Michelle to make an impact on her business. She said: “I have found it invaluable to understand how my role can make a difference to the other departments in the business, and how I can have an impact on something I wouldn’t have thought about before.

“I wanted to do the course because I didn’t have a firm grasp on how to perform data analysis, and that is a big part of my job. The course taught me a range of techniques in that area which I have since put into practice. Learning how to present data in a way that’s useful was particularly helpful.

“The best thing for me was that the course was incredibly relevant. I never felt that I was learning just to complete a piece of work for its own sake. Everything we did had a relevance to what I do in my job.”

Michelle has been singing MOL’s praises in her workplace. She concluded: “Since I completed my qualification, two people in The Entertainer’s HR department have started doing the HR part of the course. It’s definitely made a difference to the business.”

If you would like further information on how our courses can transform your working life, request a call back.

Since I completed my qualification two people in The Entertainer’s HR department are doing the HR part of the course. It’s definitely made a difference to the business


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