Increase your knowledge of the products you sell.
There are three Foundation Award workbooks available:
- Light Side Materials
- Heavy Side Materials
- Commercial Practice
Improve your knowledge to provide the relevant information on products and related methods.
Your customers will range from those who know exactly what they want to buy, to those who expect you to be able to offer relevant information directly related to their needs.
The greater your own personal understanding the more efficiently you will be able to provide the information required by the customer in order to purchase the appropriate product and understand the procedures and considerations related to the use of the products available.
For further information, see course details below.
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You will be provided with a hardcopy workbook, which contains the information, questions and project you need to complete to successfully achieve a certificate.
By working through the workbook and answering the questions you will build on your knowledge and understanding of the workbook products. Finally, you will pull all your understanding together and complete a work based project.
Each workbook requires roughly 40hrs of effort but we recognise that most learners will also be balancing a day job and a home life. With this in mind we provide 90 days to complete the workbook.
- Increase your selling potential
- Improve your career prospects
- Improving your product knowledge
- Enhancing your customer contact skills
- Enhancing your awareness of customer needs
- Improve your confidence and develop your communication skills.
If you successfully complete a full programme you will also receive a customised qualification.
Light Side Materials
Light side goods, are used within the shell of the building
This workbook will deal with all the
which, while not being part of the structure of a building, are essential for the comfort and well-being of the residents.
Heavy Side Materials
This workbook will help to develop your overall knowledge and appreciation of heavy side products.
On completion of the workbook you should have
- Increased your product knowledge and practical application of the range of heavy side products that are available
This workbook will consider the basics of commercial practice, including the structure of companies and the roles within the workplace. The financial transactions which take place will also be examined, along with health and safety and customer care issues. The role of promotions and advertising will also be looked at.
If you or your company are a member of either the Electrical Distributors Association (EDA) or the Builders Merchants Federation (BMF) you can purchase either individual workbooks for £150 each or save money by purchasing multiple workbooks together.
For details of our ‘bulk buy’ options or non-member prices please get in touch on 0345 203 2103 or email firstname.lastname@example.org.
We are part of the largest not for profit learning enterprise of its kind. This means we reinvest our resources to help you the learner, rather than pay dividends to shareholders.