Skip links
MOL logo

Property Agency

Our courses are designed to give real world knowledge and offer a nationally recognised qualification.


Thrive in a competitive market and gain the confidence of your customers with the Propertymark Level 3 Award qualification in residential lettings.

How can the Level 3 Award in Residential Lettings benefit your career?

With the increase of residential lettings companies it’s becoming difficult for potential customers to decide which agent is the right choice.

The Level 3 Residential Lettingsis qualification can provide you with the confidence and accreditation you need to stay ahead of the competition. And, MOL’s online support and workbooks are the perfect way to study.

What is covered in the Level 3 Award in Residential Lettings & Property Management qualification?

There are 4 units you will complete as part of the Level 3 Award in Residential Lettings & Property Management:

Unit 1: Health and Safety, Security and General Law

You’ll develop an understanding of the general concepts of law relevant to a property professional. It covers the historical development of the law as well as current concepts, relevant statute and common law.

Unit 2: Legal Aspects of Letting and Management

This unit will teach you about law specific to the letting and management of residential property, including law and legislation regarding granting, administration, financial management and termination of the various types of residential tenancies.

Unit 3: Residential Property Letting Practice 

You will learn how to carry out the letting of a residential property, including how to deal with landlords & tenants, and the appropriate practices adopted for taking client's instructions, finding tenants and preparing appropriate documentation.

Unit 4: Residential Property Management Practice 

You’ll learn how to manage residential property, including how to deal with repair & maintenance, how to appoint contractors related to residential properties, as well as common problems associated with managing residential properties and end of tenancy duties.

Study Options for Level 3 Award in Residential Lettings & Property Management

On Demand Programme £400 (Member rate £240) includes VAT

Fit your Propertymark Level 3 Residential Lettings Qualification study around your work and home life and study at a pace that suits you. Access to the programme is for a full 12 months. 

On Demand includes a wide range of high quality pre-recorded material to help you learn, understand and remember the course content. A suggested timetable keeps you on track while a high quality digital workbook, podcasts, mock tests and pre-recorded webinars provide you with the necessary industry knowledge. 

Ask your tutor any questions about the study topics on the tutor moderated forum.  

Printed Workbook £400 (Member rate £240) includes VAT

MOL is preferred workbook supplier to Propertymark. Our workbooks are based on Propertymark Qualifications’ learning outcomes and assessment criteria and is the only workbook accredited by the awarding body.

While there are other books covering technical award topics, our workbooks bring everything together in one place. They’re more than just a programme workbook – they’re an essential guide for the property professional. After the programme, they’re yours for life, and they are the only award workbooks recognised by Propertymark.

We write the workbooks in a way that makes it easy for you to learn on the go. We break the information down into logical chunks and set out the learning objectives at the start of each unit, highlight key points and provide a final summary.

Each workbook unit relates to one of the final exams. We’ve included self-check questions so you can check your understanding of the material.

Property Agency Training for your Business

We also work with corporate clients to provide bespoke property qualifications for their staff. If you are a business with training needs for multiple staff, please visit our corporate page.

Frequently Asked Questions

Who should complete the Level 3 Award in Residential Lettings & Property Management?

This course is suitable for anyone looking to improve their residential lettings knowledge or support their experience with a qualification, including:

  • New Letting Agents 
  • Experienced Letting Agents  
  • New & Experienced property managers 

What are the entry requirements for the Level 3 Award in Residential Lettings & Property Management?

You don’t need any previous qualifications and you don’t need to work in the property industry to enrol on the Level 3 Award in Residential Lettings & Property Industry, however this course is best suited to those working in a letting agency.  

How long does the Level 3 Award in Residential Lettings & Property Management take?

For more information on our Residential Lettings courses please complete our enquiry form or call one of our Qualification Advisors on 03452 032 103

Request more information

If you would like to receive information on our products and services please select your preferred contact method(s):

You can read more information about how MOL uses your personal information by reading our privacy policy here.


Click here to download PDF workbook updates.

Course Details

These programmes are open to all. You don’t need any previous qualifications and you don’t need to work in the property industry to enrol.

The qualification may be ideal for you if you:

  • are a letting agent looking for a recognised qualification
  • would like to start a career as a residential letting agent
  • would like to return to the property industry after a career break
  • work in another sector of the industry, and would like to move into this property sector
  • are the owner of an agency and would like to increase your knowledge

You’ll study four units:

  • Unit 1 – health and safety, security and general law
  • Unit 2 – legal aspects of letting and management
  • Unit 3 – residential property letting practice
  • Unit 4 – residential property management practice


When you’ve passed the four exams, you’ll gain a technical award qualification with the benefit of:

  • the qualification being a route to membership of a Propertymark professional body
  • extra confidence in your job role
  • enhanced career opportunities
  • more confidence in your role
  • a way to stand out among your peers
  • legitimacy in your customers’ eyes
  • satisfaction in having developed yourself professionally

For additional information about Propertymark Qualifications and examinations please refer to their web site at

Call our Programme Advisors on 0345 203 2103 to request our simple application form.

We are part of the largest not for profit learning enterprise of its kind.
This means we reinvest our resources to help you the learner, rather than pay dividends to shareholders.