Knowledge and Confidence - Suzy’s Story

Suzy graduated from Southampton Solent University with a BA Hons degree in business management. She started working for wholesaler, Stearn, in 2013 in their internal sales team. In her second year at Stearn, she was given the opportunity to study with MOL.

‘The MOL product knowledge programme was recommended by my manager, Robin. I saw the chance to develop my knowledge of how electrical products work as great opportunity.’

This information has made a big difference to Suzy as a sales professional: ‘My MOL qualification has given me the knowledge to be able to advise my customers correctly.

‘What really stood out to me on the MOL programme was the feedback given by the tutors marking the module. It really helped my understanding of where I went wrong on some of the answers, and gave me the extra knowledge I needed to answer the question correctly. The workbooks were very helpful in giving good descriptions and examples."

Over the next year I hope to carry on my learning and attempt to complete further MOL modules. I would recommend MOL to all internal/external sales staff. It’s great for their knowledge and confidence.