Relevance was Key For Michelle

Learner Stories: Michelle | CIPD Level 3 Foundation Certificate in Learning and Development

Michelle's CIPD Level 3 Foundation Certificate in Learning and Development with MOL has been a cornerstone in her role at The Entertainer, offering her invaluable insights and practical skills.

Michelle Hazeldine serves as the National Learning and Development Co-ordinator for toy retail chain The Entertainer. With over 100 stores nationwide, Michelle needed a course that would seamlessly fit into her busy work schedule.

I liked the fact that it was one day per month, which gave me the chance to go away and think about what I’d learnt.

Michelle found the pacing of the course to be ideal, never feeling rushed to meet deadlines. The course also provided her with ample time between projects to thoroughly understand the material.

"I never felt that I was cramming desperately to meet the next deadline – there was always plenty of time between projects to learn thoroughly."

One of the standout features for Michelle was the access to online resources from MOL and The Manchester College. Her tutor also provided additional information to reinforce her learning.

It was particularly useful to have access to online resources from MOL and The Manchester College. My tutor also gave me extra information to help cement the learning.
 
The course has been instrumental in Michelle's role, particularly in understanding how to perform data analysis—a significant part of her job.

"The course taught me a range of techniques in data analysis which I have since put into practice. Learning how to present data in a way that’s useful was particularly helpful."

Michelle emphasises that the course was incredibly relevant to her job, making her feel that her learning had immediate applicability.

Everything we did had a relevance to what I do in my job. I have found it invaluable to understand how my role can make a difference to the other departments in the business.

"Since I completed my qualification, two people in The Entertainer’s HR department have started doing the HR part of the course. It’s definitely made a difference to the business."

For those looking to make a meaningful impact in their roles through relevant learning, discover more about our CIPD Level 3 Foundation Certificate in Learning and Development with MOL.