Why is HR important to a company?


Tue 16 Mar 2021

Women sat at desk

As a Human Resources (HR) professional your knowledge and skills play a critical role in taking your organisation forward and delivering successful business outcomes. With a market size of £2b in the UK, more companies are realising the importance of HR.

However, it’s easy to forget just how important the HR department's role is to the success of a business. Below are just some of the many ways a qualified HR professional supports their organisation.

HR professionals support recruitment

The success of any organisation is built on people. Human Resource departments play an integral role in the recruitment process and in finding the right people to take a business forward.

By supporting the recruitment process you’re making sure your organisation has the relevant skills and abilities for succession planning.

HR can resolve conflict

Conflict builds barriers to success. In your role as a mediator within your organisation you’ll have the responsibility to find solutions to complex issues; helping your colleagues get back to doing what they do best.

If you resolve a conflict promptly and effectively it can even strengthen the bonds within a team and organisation. Human Resource managers learn the skills on how to maintain employee camaraderie through their training, such as a CIPD accredited HR course.

HR boosts engagement

Feeling part of something bigger and pulling in the same direction contributes to organisational success. A colleague who feels engaged is not only more productive, they’re also more driven to help the business succeed and align themselves with the business objective. They’ll see the bigger picture and be a proactive member of their team.

Diversity and equality/equal opportunities

Aside from making sure your company follows the legal requirements related to diversity and equality, your role in promoting a diverse workforce is to offer creative and innovative solutions to problems. A variety of backgrounds and experiences can only benefit your organisation.

HR functions to ensure your company is aligning with legal requirements and is aligning with social requirements. This involves tackling issues such as diversity and gender equality in the workplace.

HR supports training and growth

Your company is full of untapped potential. Giving your colleagues the opportunity to upskill is a cost-effective way of taking a business to a new level in the long term. Offering career pathways is also a great way to motivate and hold onto your best talent.

Find out more about how you can progress your career in HR with our CIPD courses.

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