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Legal Information About MOL Learn

LEGAL INFORMATION

Copyright

© MOL Learn, all rights reserved

Unless otherwise stated, the copyright of all the information/materials (including without limitation all articles, text, images, logos, downloadable documents and videos) on this website is held by MOL.

Information/materials may not be published in any other format without the express written permission of The LTE group.

Permissions

Users must not republish any information/materials on another website, or in any other electronic or print medium, without the prior written permission of MOL.

If you would like to use a graphic or logo, you must request permission.

For further information on permitted use, or to request permission to republish information/materials, please contact enquiries@mollearn.com.

Reciprocal links

Before creating a text link from your website to a website maintained by MOL, please contact enquiries@mollearn.com. We reserve the right to request the removal of any link.

If you think we would be interested in linking to your website, please contact us.

Disclaimer

Please note that the information published on this website concerning courses is intended for guidance purposes only and does not constitute a contract.

MOL makes every effort to ensure that the information on courses published on its website is up-to-date and accurate. However we may have to make changes to this information both before and after a candidate’s admission without notice. The availability of courses may change and the choice of subjects may be limited by timetable, staffing and/or available places on a course.

MOL endeavours to ensure that the information on this website is correct, but does not accept any liability for loss due to errors or omissions.

Linked websites

To the best of our ability, we check the content of the webpages linked to and from this site, for suitability for the stated purpose of the link, accuracy of the content and suitability for the users of our website. However, we take no responsibility for the contents of third party websites, their continued accuracy and suitability, their practices regarding privacy, or the availability of linked pages.

If you would like to report an inaccuracy or any other problem relating to the content of this website or a linked website, please contact us.

We do appreciate, and act on, feedback from our users.

Terms and Conditions

Paying for your programme

For company-funded learners (employer/sponsor payment)

We will issue an invoice for your programme fees. The invoice will be sent, before the programme start date, to the person and place specified on your application form. Payment is due on receipt of invoice and can be made by BACS or credit/debit card.

If a Purchase Order (PO) number is required, it’s essential that the PO number is stated in your Employer Sponsorship letter and you provide a copy of the PO.

Before processing any applications for finance agreements, LTE Group reserve the right to conduct a credit check on the organisation sponsoring you. Should the organisation have an unsatisfactory credit rating, the organisation/sponsor will need to make full payment before you start your study programme.

For self-funded learners (personal payment)

We require a non-refundable initial payment before you start your study programme. We will contact you to take this initial payment as part of the application process. The balance of your study fees can be paid for in full before the programme start date (credit/debit card) or by the MOL instalment plan (where an instalment plan is applicable to the study programme). The instalment plan allows you to spread the balance of your programme fees across the programme. After your initial payment, instalments will be taken monthly. The reference on your bank statement will appear as the ‘LTE Group’.

If you cancel your payment, you will need to pay the outstanding balance of the programme fees immediately and in full.

In order to process your programme application, we need your initial payment details. 

You should note that you are signing up to a full programme and in doing so are liable for the total fees for that programme.

There is no entitlement to a refund in the case of partial completion and withdrawal.

We will provide learners opting to pay by credit/debit card with a secure online payment portal.

Any learner whose fees remain unpaid (whether self- or employer-funded) will be withdrawn from the programme and the balance of outstanding fees pursued by the LTE Group on behalf of MOL. Any applications suspected to be fraudulent for material or financial gain will be subject to prosecution.

Access to the programme, for self-funded or company funded learners, is for a fixed period unless an authorised break in learning is agreed (as per the MOL Extension/Deferral Policy). Extended access may be purchased for an additional fee of £600 + VAT for an additional 6 months.

Policies and Data Protection

Data protection

For information on how MOL keeps your personal data safe, who we might share it with and more about your individual rights, please find our Data Protection webpage and privacy notice here: Your Data Protection Rights Explained | MOL Learn

Policies

MOL policies form part of these terms and conditions. By agreeing to these terms and conditions, you are also agreeing to comply with MOL’s policies including the following:

  • LTE Group Assessment and Internal Verification Policy and Procedure 2016/17
  • LTE Group Data Protection Policy
  • LTE Group Equality and Diversity Policy
  • LTE Group Student Information and Communication Technology Acceptable Use Policy
  • Modern Slavery Act
  • MOL Complaints Policy
  • MOL Admissions Policy
  • MOL Payment Policy
  • MOL Extensions and Deferrals Policy

MOL may update and replace its policies from time to time so that it operates efficiently for learners and meets relevant legal and regulatory obligations. The current version will be displayed here

Recorded webinars

Please note that our interactive webinars include a feature which allows audio, any documents and other materials exchanged or viewed during the session to be recorded.

By joining a webinar session, you automatically consent to such recordings and recognise that all webinar recordings will be available to view or download via MOL’s VLE platform.

In your contributions to these sessions, you must take responsibility for the information you share about your organisation and the individuals within it, taking care to be mindful of confidentiality and privacy issues.

Student membership

Some qualifications require the registration of the student with the appropriate body. Details of the need to register with the relevant body will be provided, appropriate to the qualification being studied, and instructions will indicate the actions you need to take.

Please note it may not be possible to complete your qualification without holding the appropriate membership.

You may need to pay your membership fees directly to the membership body.

Cancellation rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days from the day you made your order to cancel.

In order to cancel, you must inform us within the 14-day period and return any goods received. If the value of the goods has been reduced by your handling, MOL may recover the amount of this reduced value by deducting an amount from your refund.

You will lose your right to cancel and obtain a refund if you have given MOL express consent to supply any services or digital content during the cancellation period and the service has been fully performed or the digital content accessed.

We will make an administration charge if an applicant, having been accepted onto a programme, withdraws from that programme before the start date.

Limitation of liability

MOL’s liability to you with respect to the provision of your course, the cancellation, postponement, or amendment or the course, any negligence, any breach of these terms and conditions, or arising in any other way out of the subject matter of these terms and conditions is limited to the total amount of course fees paid by you in respect of the course.

Force majeure

MOL will not be liable if it is prevented from or delayed in carrying out its responsibilities to you in accordance with your course due to a force majeure event.

A ‘force majeure event’ means any circumstances beyond MOL’s reasonable control including (insofar as beyond such control but without prejudice to the generality of the foregoing expression) strikes, lockouts or other industrial disputes, failure of a utility service or transport network, an act of God, war, riot, civil commotion, malicious damage, volcanic ash, earthquake, explosion, terrorist act, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood or storm.

Governing law

These terms and conditions and any dispute or claim arising out of or in connection with them or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Jurisdiction

MOL and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).

Terms and Conditions for Competition, Prize Draw and Giveaways

1. Introduction

1.1. These terms and conditions apply to any competition, prize draw or giveaway run by MOL, a trading name of Total People Limited.

1.2. A reference to “we”, “us” and “our” means Total People Limited. Total People Limited is a company registered in England and Wales with company number 06380764 whose registered office address is Openshaw Campus And Administrative Centre, Ashton Old Road, Manchester, United Kingdom, M11 2WH.

2. Specific Rules

2.1. Each competition, prize draw or giveaway will have its own rules and by entering a competition, prize draw or giveaway you agree to be bound by these terms and conditions and the specific terms that apply to each competition, prize draw or giveaway. Where there is any conflict between these terms and conditions and the specific terms of each competition, prize draw or giveaway, the specific terms will apply.

2.2. The specific rules of each competition, prize draw or giveaway will detail the start and end times of the competition, prize draw or giveaway. All times referred to in any specific terms are based on UK time.

3. Entering a competition, prize draw or giveaway

3.1. To enter any competition, prize draw or giveaway, you must be a resident of the UK and be aged 18 or over at the time of entry unless the specific terms of any competition, prize draw or giveaway states otherwise.

3.2. Where the specific terms of any competition, prize draw or giveaway state that a person under the age of 18 may enter a competition, prize draw or giveaway, we reserve the right to request the permission of a parent or guardian for such individuals to enter. In addition, we may also require, at our discretion, that any prize awarded is awarded to the relevant parent or guardian rather than the individual under 18 who entered the competition, prize draw or giveaway.

3.3. The following persons are not eligible to enter any competition, prize draw or giveaway run by us:

3.3.1. our employees or workers, or the employees or workers of any company in our group;

3.3.2. employees or workers of any organisation involved in the operation or administration of the competition, prize draw or giveaway including prize suppliers and advertising agencies; and

3.3.3. members of their immediate families.

3.4. Entries will be void if you:

3.4.1. do not comply with these terms and conditions;

3.4.2. are incomplete or illegible;

3.4.3. are postal entries that are not sent with the correct postage or to the correct address;

3.4.4. are submitted in bulk (more than one entry per four-hour period); or

3.4.5. are considered by us to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.

3.5. We may ask for proof of identity, age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.

3.6. Our decision as to whether an entrant (or their entry) is eligible for any competition, prize draw or giveaway is final and we are not obliged to provide any reasons for disqualification.

3.7. You may not transfer your entry to anyone else if you are ineligible to take part in a competition, prize draw or giveaway.

4. The Prize

4.1. The winner is responsible for any costs or expenses involved in claiming or using the prize other than those that are expressly stated above as being included as part of the prize.

4.2. The prize may be subject to additional terms and conditions imposed by the supplier or other organisation connected to the competition, prize draw or giveaway.

4.3. If necessary due to circumstances beyond our control, we may (at our option) substitute the prize for a reasonable equivalent of equal or higher value.

4.4. The prize is for the named winner only and cannot be given or transferred to any other person.

4.5. Each prize is subject to availability and is non-transferable, non-refundable and no cash alternative is available. It may not be used in conjunction with any other offers, promotions or prizes.

4.6. Any prize that consists of entry tickets, event, holidays or any other form of time-specific prize must be taken on the dates specified by us or any third party who is providing the prize. You acknowledge that we are not liable if you fail to attend the event, holiday or any other form of time-specific prize and/or use it within any timescales set by us or any third party. Where any event, holiday or other time specific prize is re-scheduled, we will, at our discretion, secure tickets for the alternative date or provide an alternative prize. Any event, holiday or other form of time-specific prize is subject to the terms and conditions, instructions and requirements of the third party running the event, holiday or other form of time-specific prize and the terms and conditions, instructions and requirements any venue(s) in which the event, holiday or other form of time-specific prize is held.

4.7. You will not be entitled to receive a prize which, for any reason, you would be prohibited by law from purchasing, taking part in, using or possessing. 

4.8. All taxes and other charges payable in relation to any prize shall be your sole and absolute responsibility. 

4.9. Unless specified in the specific terms of each competition, prize draw or giveaway, you may not win more than one prize per competition, prize draw or giveaway. We reserve the right to reclaim or withhold any second or subsequent prize you win. 

4.10. Our decision in relation to the awarding of any prize is final and we will not enter into any correspondence regarding the awarding of any prize.

5. Contacting the winner

5.1. We will notify the winner as soon as possible on or after the closing date (or the date of judging, if different) using the contact details provided in the entry.

5.2. Reasonable efforts will be made to make contact over a period of two weeks. If it has not been possible to contact the winner in that time, the prize will be forfeited and awarded to the next eligible entrant.

6. Receiving the prize

6.1. The winner will be notified within the timeframes set out within the specific terms of each competition, prize draw or giveaway. The prize will be sent to the winner within a reasonable timeframe after this or in accordance with any timescales set out in the specific terms of each competition, prize draw or giveaway or set out in the notification sent to the winner notifying them of their win.

6.2. We may provide the winner with instructions on how to book or obtain their prize. Where we do this, the winner must follow these instructions. The prize will be forfeited if the winner does not follow these instructions within a reasonable timeframe. 

6.3. We are not liable for any damage or loss to a prize caused by any third party. If a prize is damaged or fails to be delivered, we have no obligation to provide a replacement prize.

7. Publicity and use of personal information

7.1. We will use your personal information only in accordance with these terms and conditions and our privacy policy found at https://www.ltegroup.co.uk/privacy/.

7.2. The winner of any competition, prize draw or giveaway may be asked to participate in publicity.

8. Ownership and use of entries

8.1. You will retain ownership of all intellectual property rights (including copyright) in any entry you make to any competition, prize draw or giveaway, but you agree to grant us a licence to use it for marketing and promotion purposes, internal communication purposes and for any other purpose connected to the applicable competition, prize draw or giveaway.

8.2. The licence will last for the duration of the relevant intellectual property right and includes the right for us to:

8.2.1. edit or modify your entry (including resizing, adjusting the colour and adding elements such as text);

8.2.2. adapt it or incorporate it into other materials;

8.2.3. sub-licence it to third parties or companies in our group to use for the purposes described in clause 8.1; and

8.2.4. republish it (or any version modified in the way described above) on any media anywhere in the world.

8.3. You confirm that any entry you make to any competition, prize draw or giveaway:

8.3.1. is your own original work and does not breach any third party’s intellectual property rights (for example, by including a company’s trade mark without permission);

8.3.2. is not defamatory, offensive, threatening, discriminatory, distasteful, pornographic or illegal;

8.3.3. can be submitted to us and used without breaching any contractual obligation to any person; and

8.3.4. does not contain anything which may be confidential or commercially sensitive.

8.4. If your entry contains photographs or video images of people, you must ensure that you inform them that you intend to use the material for the purposes of this promotion and obtain their consent.

8.5. We may ask you for evidence of any such consent and reserve the right to disqualify your entry if you are unable to provide it or if we have doubts about its adequacy.

8.6. You are not entitled to any fees for granting the licence and you are not entitled to terminate it unless we agree in writing.

9. Our liability

9.1. Your entry into any competition, prize draw or giveaway and you use of any prize awarded is at your own risk. If the competition, prize draw or giveaway or prize requires any physical or mental activity, please ensure that you are suitably fit and healthy before taking part. It is your responsibility to ensure that you are mentally and physically fit enough to take part in any competition, prize draw or giveaway and/or use or take part in any prize.

9.2. While nothing in these terms and conditions will limit our liability for death or personal injury caused by our negligence or for fraud, we will not be legally responsible to entrants or winners for any losses that were not foreseeable to us or to you at the time of entry to this promotion or which are caused by a third party. Our maximum liability to you will be the cost of the prize in the relevant competition, prize draw or giveaway. 

10. Social media

10.1. Unless specifically stated in the specific terms of any competition, prize draw or giveaway, our competitions, prize draws or giveaways or not endorsed by any social media platform. 

10.2. You agree that we can re-post, re-tweet, publicise or otherwise use any competition, prize draw or giveaway entry that is made by you via a social media platform. 

10.3. You agree that any entry you make to any of our competitions, prize draws or giveaways over social media will comply with the terms of the applicable social media platform. We may reject any entry that does not comply with the terms of the applicable social media platform.

11. General Terms

11.1. You agree to keep confidential any information which we ask you to or any information which you know or reasonably ought to know is confidential and relates to our organisation, the competition, prize draw or giveaway or the prize.

11.2. We may withdraw or amend any competition, prize draw or giveaway at our discretion.

11.3. Any updates to these terms and conditions will be posted to this webpage so you should review these terms and conditions each time you enter one of our competitions, prize draws or giveaways.

11.4. The laws of England and Wales apply to these terms and conditions, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

11.5. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

Price Match Guarantee for Chartered Institute of Personnel and Development (CIPD) qualifications

MOL will match the price of any ‘like for like’ “On Demand” CIPD Diploma course effective from 1/12/21. Purchasers must provide evidence, at the time of their application, of the price offered to them by other providers. The quoted price must include VAT.

MOL will determine if the evidence provided is satisfactory and the other provider’s offer is genuine. It is within the sole discretion of MOL to determine whether the course offered by the other provider is considered ‘like for like’ and MOL’s determination of this is final. Typographical errors, or offers from other providers made in error, will not be considered genuine offers.

The Price Match Guarantee offer is available to new customers only and must be applied for prior to the purchase of a CIPD Diploma course. The Price Match Guarantee discount will not be offered or made available once a purchase is completed. 

Not to be used in conjunction with any other offer. Offer is non-transferable and no cash alternative will be offered. MOL withhold the right to withdraw the offer at any time. 

Membership Discount - The Society of Licensed Conveyancers

MOL will allow a 10% discount on the purchase price, to any student member or full member of the SLC (Society for Licensed Conveyancers), on the Level 4 Diploma in Conveyancing Law and Practice and the Level 6 Diploma in Conveyancing Law and Practice.  The quoted price will include VAT. 

Purchasers must provide evidence of SLC membership, at the time of their application. MOL will determine if the evidence provided is satisfactory.  It is within the sole discretion of MOL to determine whether the discount is provided and MOL’s determination of this is final. 

The 10% discount offer is available to new customers only and must be applied for and confirmed prior to the purchase of a Level 4 or level 6 Conveyancing Diploma course. The discount will not be offered or made available once a purchase is completed. 

Not to be used in conjunction with any other offer. Offer is non-transferable and no cash alternative will be offered. MOL withhold the right to withdraw the offer at any time. 
 

Loyalty Reward

Learners who have previously completed a qualifying CIPD, CMI, APM or Conveyancing Law programme with MOL and return to study any qualifying Diploma in CIPD, CMI or Conveyancing Law, will receive a £200 discount on their course fees.

The MOL Loyalty Reward offer is only applicable to courses purchased on or after 1 October 2021 and before 31 December 2023. This offer is subject to eligibility criteria in that the learner must be able to evidence previous study, of the above named qualifying courses, with MOL. It is within the sole discretion of MOL to determine if the learner has studied previously with MOL and their eligibility for the MOL Loyalty Reward. MOL’s determination of this is final.

Not to be used in conjunction with any other offer. Offer is non-transferable and no cash alternative will be offered. MOL withhold the right to withdraw the offer at any time.

Sales Discounts

Current offers

From 8 December to 29 February at 11.59pm, a 20% discount to eligible learners will be available on the following qualifications:

  • CIPD Levels 3, 5 and 7
  • SQA Conveyancing diplomas (not including the Introduction to Conveyancing short course)

Not to be used in conjunction with any other offer. Offer is non-transferable and no cash alternative will be offered. MOL withhold the right to withdraw the offer at any time.

Sales Discounts

Current offers

From 8 December to 29 February at 11.59pm, a 20% discount to eligible learners will be available on the following qualifications:

  • CIPD Levels 3, 5 and 7
  • SQA Conveyancing diplomas (not including the Introduction to Conveyancing short course)

Not to be used in conjunction with any other offer. Offer is non-transferable and no cash alternative will be offered. MOL withhold the right to withdraw the offer at any time.

We’re proud to be part of the LTE Group, a social enterprise consisting of five education and training providers working together to empower learners and businesses to achieve their full potential.