HR and L&D Frequently Asked Questions

Please use the links below to find out more.

Alternatively, please feel free to use the contact options on the right of the page if you have further queries we can assist you with.

Our HR and Learning & Development programmes are for human resource professionals who want to broaden their experience and develop their careers. Whether you’re seeking Associate Membership of the CIPD or looking to become a Chartered Member, we’ll help you choose a course that best matches your experience.


Our Foundation, Intermediate and Advanced programmes are accredited by the CIPD (Chartered Institute of Personnel and Development), the world’s largest chartered professional body for human resources. CIPD is internationally respected and has more than 135,000 members. We are one of the CIPD's largest approved centres and the UK's longest established provider of flexible learning CIPD programmes.

We also deliver a Masters (Msc) top-up programme in Strategic Human Resource Management. This is a 7 month top-up from the Level 7 Advanced Diploma.

We pride ourselves on using the latest technology and techniques to provide you with the best possible qualification. Our workshops are led by experienced tutors who are experts in their field. Our learning materials are written exclusively for MOL programmes, and based on real life scenarios you can apply directly to your workplace. We’ll work with you to create a progression pathway, so you can progress onto qualifications at higher levels, or make a horizontal progression to broaden your experience.

We’ll send you a confirmation of workshop/webinar dates with your programme confirmation email.

If you can’t attend a workshop, please contact us at . Your options may include taking a break for that unit or catching up by watching a recorded webinar. 
We may be able to offer you another workshop in a different location.


Level 3 and level 5

As soon as we’ve processed your application, we’ll contact you to take payment. Your textbooks will then be dispatched. Your Workshop Unit Guide (for Classroom Choice) will be sent to the workshop as you study each unit. 


Level 7 

As soon as we’ve processed your application we’ll contact you to take payment. We’ll then send your Learner Journey to your preferred address indicated on your application form. If you’ve recently changed address, or changed your contact details, please tell us as soon as possible so we can make sure your materials are sent to the correct address.


As soon as your payment has been processed you’ll be enrolled on to the MOL Virtual Learning Environment (VLE) and also have access to The Manchester College Library. You’ll receive an email from, giving you your login and password details.

If you’ve forgotten your password please contact

For Level 3 and 5 you’ll receive the relevant textbooks as part of your programme.

For Level 7 there is a core textbook recommended for each module. The textbook will be highlighted in your Learner Journey booklet as well as on the VLE Resource Zone.

To help you read around the topic the recommended reading lists for each unit/ module are on the VLE. You can buy your textbooks directly from CIPD or from a number of online outlets, such as Amazon, who sell both new and used copies.

To request a switch to attending the webinars instead of the workshop contact


To request a switch to attending the workshops instead of the webinars contact

We encourage the sharing of information in workshops, and on the VLE, so all our learners are able to understand a range of organisations and industries. Your course will not require you to share any sensitive commercial information and we recommend you do not say, or post, anything that you wouldn’t want to reach the public domain. If your organisation has a policy on sharing information you should follow this.

We really recommend you attend the assessment briefing webinars as they’ll help you understand the assessment brief and provide you with an opportunity to ask any questions.
If you can’t attend the live webinar session you’ll still be able to watch the webinar as a recording.