HR and L&D Frequently Asked Questions

Please use the links below to find out more.

Our HR and Learning & Development programmes are for human resource professionals who want to broaden their experience and develop their careers. Whether you are seeking Associate Membership of the CIPD or looking to become a Chartered Member, we will help you choose the course that best matches your experience.

Our Foundation, Intermediate and Advanced programmes are accredited by the CIPD (Chartered Institute of Personnel and Development), the world’s largest chartered professional body for human resources. The body is internationally respected and has more than 135,000 members. MOL is one of the CIPD's largest approved centres and is the UK's longest established provider of flexible learning CIPD programmes. We also work in partnership with Sheffield Hallam University to deliver and accredit our masters course.

We pride ourselves on using the latest technology and techniques to provide you with the best possible qualification. Our workshops are led by experienced tutors who are experts in their field. Our Foundation and Intermediate learning materials are written exclusively for our programmes, and based on real life scenarios that you can apply directly to your workplace. We’ll work with you to create a progression pathway so you can progress onto qualifications at higher levels, or make a horizontal progression to broaden your experience.

If workshop dates are not available when you make your application we’ll send them to you as soon as we’re able to confirm the dates. All workshop dates are subject to change and we’ll send you a final confirmation of dates with your programme/module confirmation letter. This will usually be no later than two weeks before your programme/module start date.

We’ll confirm your final workshop dates once we’ve received a sufficient number of applications to make the learning experience valuable to you. You should receive your confirmation letter no later than two weeks before your programme/module start date.

As soon as we’ve confirmed your programme/module, we’ll contact you to take payment. Your study materials will then be sent to the preferred materials address indicated on your application form. If you’ve recently changed address, or changed your contact details, please tell us as soon as possible so we can make sure your study materials are sent to the correct address.

Once we’ve confirmed your programme/module, we’ll contact you to take payment. As soon as your payment has been processed you’ll be enrolled onto the MOL Virtual Learning Environment (VLE) and also have access to The Manchester College Library. You’ll receive an email from noreply@MOLlearn.com, notifying you of your login and password details. Please wait until you receive this email and use the link provided, as this will give you access to the correct VLE. If you haven’t received an email two weeks before your programme start date, check your spam folder to see if the email has been directed here instead of your inbox. If you still haven’t received the email, you can contact us at programmesupport@mollearn.com.

Currently learner and tutor account passwords have to be reset/changed every 3 months. If you’ve forgotten your password or your password has expired please click here to update your password. You will need to know your student ID and MOL email address (usually your personal or work email). If you find you still can't log in, please contact our IT Help Desk via 0161 674 3333 or email helpdesk@LTEgroup.co.uk to arrange for your password to be reset.

You’ll find the core text and recommended reading list in your Learner Journey Guide. You can buy textbooks directly from CIPD or from a number of online outlets, such as Amazon, who sell both new and used copies.