HR and L&D Frequently Asked Questions

Please use the links below to find out more.

Our HR and Learning & Development programmes are for human resource professionals who want to broaden their experience and develop their careers. Whether you are seeking Associate Membership of the CIPD or looking to become a Chartered Member, we will help you choose the course that best matches your experience.

Our Foundation, Intermediate and Advanced programmes are accredited by the CIPD (Chartered Institute of Personnel and Development), the world’s largest chartered professional body for human resources. The body is internationally respected and has more than 135,000 members. MOL is one of the CIPD's largest approved centres and is the UK's longest established provider of flexible learning CIPD programmes. 

We also deliver a Masters (Msc) top-up programme in Strategic Human Resource Management. This is a 7 month top-up from the Level 7 Advanced Diploma.

We pride ourselves on using the latest technology and techniques to provide you with the best possible qualification. Our workshops are led by experienced tutors who are experts in their field.

Our learning materials are written exclusively for our programmes, and based on real life scenarios that you can apply directly to your workplace. We’ll work with you to create a progression pathway so you can progress onto qualifications at higher levels, or make a horizontal progression to broaden your experience.

We’ll send you a confirmation of workshop/webinar dates with your programme confirmation email.

If you can’t attend a workshop, contact programmesupport@mollearn.com to discuss your options. Your options may include taking a break for that module/unit and picking up your studies when that unit is next running or you could catch up by watching a recorded webinar. We may also be able to offer you another workshop in a different location.

Level 3 and Level 5

Your textbooks will be sent to the preferred materials address indicated on your application form. You will collect your Unit Guide at the first workshop of each unit. 

Level 7

Your Unit Guide/Learner Journey will be sent to the preferred materials address indicated on your application form. 

If you’ve recently changed address, or changed your contact details, please tell us as soon as possible so we can make sure your study materials are sent to the correct address.

 

As soon as your payment has been processed you’ll be enrolled onto the MOL Virtual Learning Environment (VLE) and also have access to The Manchester College Library. You’ll receive an email from noreply@MOLlearn.com, notifying you of your login and password details.

Please wait until you receive this email and use the link provided, as this will give you access to the correct VLE. If you haven’t received an email two weeks before your programme start date, check your spam folder to see if the email has been directed here instead of your inbox.

If you still haven’t received the email, you can contact us at programmesupport@mollearn.com.

Currently learner and tutor account passwords have to be reset/changed every 3 months. If you’ve forgotten your password or your password has expired please click here to update your password. You will need to know your student ID and MOL email address (usually your personal or work email).

If you find you still can't log in, please contact our IT Help Desk via 0161 674 3333 or email helpdesk@LTEgroup.co.uk to arrange for your password to be reset.

For Level 3 and 5 you’ll receive the relevant textbooks as part of your programme. For Level 7 there will be a core textbook recommended for each module. This will be highlighted in the Learner Journey booklet as well as in the VLE.

The recommended reading lists for each unit/ module are also on the VLE to help you read around the topic. You can buy textbooks directly from CIPD or from a number of online outlets, such as Amazon, who sell both new and used copies.

Contact programmesupport@mollearn.com to request a switch to attending the webinars instead of the workshop. You will need to give a minimum of 5 weeks’ notice.

Contact programmesupport@mollearn.com to request a switch to attending the workshop for any unit. You will need to give a minimum of 5 weeks’ notice.

Please note, at Level 7 this could incur a charge.

We encourage the sharing of information in workshops, and on the VLE, so all our learners are able to understand a range of organisations and industries. The course will not require you to share any sensitive commercial information and therefore, we recommend you do not say or post anything that you would not want to reach the public domain. Please note that, if your organisation has a policy on sharing information, you should follow this.

We really recommend that you attend the assessment briefing webinars as they will help you to understand the assessment brief and provide you with an opportunity to ask any questions.

If you can't attend the live webinar session you'll be able to watch the webinar as a recording.