Property Agency Frequently Asked Questions

You can use the links below to find out more about our Property Agency qualifications.

Propertymark Qualifications is the new name for NFoPP Awarding Body. To enhance engagement with the public and better meet the needs of the property profession, the National Federation of Property Professionals Awarding Body has rebranded. It is now known as Propertymark Qualifications. Nothing else has altered – they are the UK’s specialist awarding organisation offering industry recognised and regulated qualifications in property. The learning content, quality assurance and assessment of the qualifications and other services also remain unchanged.

Three programmes of study are available from MOL

Property Live Online

This is a comprehensive online programme to effectively prepare you for your final qualification exams. It is available for the L3 Award in the Sale of Residential Property and the L3 Award in Residential Letting and Property Management.

Your online programme includes:

  • 3 complete sets of MOL mock multiple choice test papers
  • A printed copy of the qualification workbook
  • Weekly, interactive tutor led webinars  
  • Podcasts to listen to on the go
  • A forum to ask the tutor questions
  • An exam prep webinar to prepare you before you take your final exams

Workbook Plus 

Your programme includes:

  • A printed copy of the qualification workbook
  • Access to our online learning environment where you:
  • Can benefit from the mind maps and digital flash cards to aid your memory and understanding of the material
  • Have the opportunity to sit MOL’s unique online mock tests

Workbook only purchase

You’ll receive the MOL study materials pack delivered directly to your preferred materials address.

As soon as we’ve processed your payment we’ll send your study materials to your preferred materials address within 5 working days. If you have recently changed address, or changed your contact details, please tell us as soon as possible so we can make sure your materials are sent to the correct address. Please note that someone will need to be present to sign for the materials.

Twenty-four hours after your payment has been processed you’ll be enrolled on to the MOL Virtual Learning Environment (VLE). You’ll receive an email from, notifying you of your login and password details. Please wait until you receive this email and use the link provided, as this will give you access to the correct VLE. If you don’t receive an email, check your spam folder to see if the email has been directed here instead of your inbox. If you still haven’t received the email, you can contact us at

Details of the available webinars are provided on the Virtual Learning Environment. Please click on the Help tab at the top of the page. Here you’ll find a comprehensive guide to participating in a webinar; including a guide showing you how to connect to a webinar and advice on using/testing your device.

MOL mock exams are marked immediately and automatically on the VLE. Where an incorrect answer has been given, the correct answer will be provided and an explanation given. This will help you identify any areas of weakness and focus on these before you sit the final Propertymark exams.

You’ll receive full instructions with your mock assessment, including timescales.

There are two sets of mock papers and each can be submitted twice for ‘marking’. It’s advisable to delay taking your mock assessment until your studies are well progressed, and you are ready to receive guidance on any areas of weakness, before taking the final exam.

MOL is responsible for providing the study material for the Propertymark qualifications. Candidates wishing to take any of the Propertymark qualifications will need to register with Propertymark first It’s best that you register just before you want to take your first exam. Visit the Propertymark website to find out more

You are allowed three years from registration to pass the qualification at Levels 2,3 and 4. There is no minimum time to complete. If a candidate exceeds the three-year registration period they can register again and their units will be transferred over, as long as the units are still valid.

There are no restrictions on the number of times you can attempt an exam. The examinations are dealt with by Propertymark, the awarding body, and all enquiries regarding this should be directed to them on 01926 417794 or visit

The examinations are dealt with by Propertymark, the awarding body, and all enquiries regarding this should be directed to them on 01926 417794 or visit