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Property Agency

Our courses are designed to give real world knowledge and offer a nationally recognised qualification.

Level 3 Award In Residential Tenancy Deposit Protection and Management

Thrive in a competitive market and gain the confidence of your customers with the only tenancy deposit protection qualification in the private rental sector market. This is an qualification for letting agents in the UK property sector to give you the skills needed to manage increasingly complex and regulated tenancy deposit schemes. 

How can a Level 3 Award in Tenancy Deposit Protection and Management benefit your career?

A Level 3 Award in Residential Tenancy deposits are ideal for a variety of candidates at all stages of their property career looking to progress their career, increase their responsibilities, or attract more clients..  As part of your study, you will learn about general law in relation to Residential letting and property management, the processing of tenancy deposits and dispute resolution procedures.

This Level 3 Propertymark qualification can provide you with the confidence and accreditation you need to stay ahead of the competition and MOL’s workbook is the perfect way to study. 

What is covered in the Level 3 Award In Residential Tenancy Deposit Protection and Management?

You’ll study four units:

Unit 1: Health and Safety, Security and General Law

You’ll develop an understanding of the general concepts of law relevant to a property professional. It covers the historical development of the law as well as current concepts, relevant statute and common law.

Unit 2: Legal Aspects of Letting and Management

This unit will teach you about law specific to the letting and management of residential property, including law and legislation regarding granting, administration, financial management and termination of the various types of residential tenancies.

Unit 3: Handling, Protecting and Processing Residential Tenancy Deposits

This unit is about understanding when a tenancy deposit must be protected and the ways in which protection can be provided. The unit also covers the processes that must be followed to enable protection. 

Unit 4: Returning Residential Tenancy Deposits and Dispute Resolution Procedures 

This unit is about understanding the process of returning a deposit and when money can be withheld. It looks at the dispute resolution procedures available and the strengths and weaknesses of each. If you have already passed the Level 3 Award in Residential Lettings you will only need to purchase unit 3 and unit 4 of the Award in Residential Tenancy Deposits (England and Wales) Workbook.

Study Options for Level 3 Award in Tenancy Deposit Protection and Management

Workbook £340 (Member rate £240) includes VAT

We understand that a career in property is a busy one which is why we have designed our Residential Tenancy Deposit Protection and Management workbook to be used in conjunction with your busy work and life. 

MOL is the preferred workbook supplier to Propertymark. Our workbooks are based on Propertymark Qualifications’ learning outcomes and assessment criteria and is the only workbook accredited by the awarding body. 

While there are other books covering award topics, our workbooks bring everything together in one place. They’re more than just a programme workbook – they’re an essential guide for the property professional. After the programme, they’re yours for life, and they are the only award workbooks recognised by Propertymark. 

We write the workbooks in a way that makes it easy for you to learn on the go. We break the information down into logical chunks and set out the learning objectives at the start of each unit, highlight key points and provide a final summary. 

Each workbook unit relates to one of the final exams. We’ve included self-check questions so you can check your understanding of the material.

For more information on our Inventory Management courses please complete our enquiry form or call one of our Qualification Advisors on 03452 032 103

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Course Details

These programmes are open to all. You don’t need any previous qualifications and you don’t need to work in the property industry to enrol.

The qualification may be ideal for you if you:

  • are a commercial property agent seeking a recognised qualification
  • would like to start a career as a commercial property agent
  • would like to return to the property industry after a career break
  • work in another sector of the industry, and would like to move into this property sector
  • are the owner of an agency and would like to increase your knowledge

When you’ve passed the four exams, you’ll gain a technical award qualification with the benefit of:

  • the qualification being a route to membership of a Propertymark professional body
  • extra confidence in your job role
  • enhanced career opportunities
  • more confidence in your role
  • a way to stand out among your peers
  • legitimacy in your customers’ eyes
  • satisfaction in having developed yourself professionally

Call our Programme Advisors on 0330 057 1651 to request our simple application form.

You’ll study four units:

  • Unit 1 – health and safety, security, general law relating to residential property agency
  • Unit 2 – practice and law relating to residential property agency
  • Unit 3 – law relating to residential property
  • Unit 4 – residential property and business appraisal and basic building construction

This can either be undertaken using MOL’s online Workbook+ programme or the workbook only option. All details are provided above.

For additional information about Propertymark Qualifications and examinations please refer to their website at

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